Terms & Conditions
1. Acceptance of Terms
By using our website, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree with these terms, please refrain from using our website or placing an order.
2. Products
Each Saachu Homes rug is thoughtfully handcrafted using carefully selected materials. Due to the artisanal nature of our products, slight variations in color, texture, weave, and dimensions are natural characteristics and should not be considered defects.
Product images are intended to represent the product as accurately as possible; however, colors may vary depending on your screen settings and lighting conditions.
3. Pricing & Payments
All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.
We reserve the right to update product prices, promotional offers, or product availability at any time without prior notice.
Payment must be completed before an order is processed.
4. Order Confirmation
Once your order is placed, you will receive an email confirming that your order has been received.
This confirmation does not constitute acceptance of your order. Saachu Homes reserves the right to refuse or cancel any order in the event of pricing errors, suspected fraud, product unavailability, or other unforeseen circumstances.
5. Shipping & Delivery
Estimated delivery timelines are provided for convenience only and may vary depending on location, courier services, production schedules, or unforeseen delays.
For complete shipping information, please refer to our Shipping & Delivery Policy.
6. Returns & Exchanges
Returns and exchanges are subject to our Returns & Exchanges Policy.
Custom-made or personalized products may not be eligible for return unless received in a damaged or defective condition.
7. Intellectual Property
All content available on this website—including photographs, graphics, product descriptions, branding, logos, text, layouts, and design elements—is the intellectual property of Saachu Homes and may not be copied, reproduced, distributed, or used without prior written permission.
8. User Responsibilities
By using this website, you agree not to:
- Provide false or misleading information.
- Attempt to gain unauthorized access to the website.
- Disrupt or interfere with the operation or security of the website.
- Use the website for any unlawful purpose.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Saachu Homes shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or the purchase of our products.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business practices or legal requirements. Updated versions will be published on this page with the revised effective date.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts in Ambala, Haryana, unless otherwise required by applicable law.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Saachu Homes
Email: support@saachuhomes.com (replace with your official email if different)
Website: www.saachuhomes.com